• Medicare and Medicaid available for eligible residents
• Medical Director
• All employees must complete a background check
• Deluxe private, private and semi-private rooms based on availability as well as a hospice room
• Smoke free
• Hospice Care
• Wander Protection System
• Registered Pharmacist Consultant to monitor medication interactions
• Registered Dietitian, Licensed Dietitian Consultant to approve menus
• Registered physical therapist, speech therapist, and occupational therapist
• Psychiatric Consultations as needed
• Wound Nurse Consultant
• Podiatry services
• Dental Consultation
• Tube Feedings
• Restorative Program
• Social Services
• Activity programs
• Religious services
• Transportation van for area doctor appointment  at an additional cost
• Daily laundry and housekeeping services
• Beauty Shop based on resident request with charge added to monthly bill
• Telephone service is available in each room at an additional cost to each individual
• Wireless internet
• Cable TV

Medicare has come out with a 5-Star Quality Rating System for nursing facilities effective December 18, 2008. Each nursing home will receive a "rating" depending on meeting specific criteria in areas such as:

• results from surveys from the last three years
• Staffing levels
• Key Quality measures

As this report indicates, Medicare will rate each nursing facility from 1 to 5 stars, with 5 stars being the highest. Pleasant View Home is rated a "5 Star" facility.

• Skilled Nursing Services
  • Pleasant View Home provides skilled nursing care for those residents whose condition meets Medicare guidelines. A few of the guidelines include, but are not limited to:
    • Admission to an acute care setting for at least 3 consecutive midnights
    • Requires a skilled service that must be performed by a licensed nurse, Rehabilitation person such as Occupational Therapist, Physical Therapist, Speech Therapist and/or Respiratory Therapist
    • Skilled services must be ordered by a physician and that services must be provided at least 5 days a week. This information is substantiated by medical record documentation
    • Required TB test prior to admission
    • Required medical exam prior to admission
    • Required physician admit orders

• If the beneficiary meets qualifying conditions, Medicare will pay 100% of the daily room rate plus covered ancillary services for the first 20 days. Beginning on day 21 through the 100th day, the beneficiary is required to pay a portion of the charges for these days for each benefit period. Supplement insurance often pays this amount. Call for current room rates.

• Dietary Services
  • Certified Dietary Manager on staff
  • Breakfast Open Dining
  • Nutritional meals
  • Menus planned under the direction of a registered dietitian
  • Physician prescribed diets planned by registered dietitian
  • Afternoon and evening snacks available
  • Supplements and special needs are provided

• Activities
  • Certified Activity Coordinator on staff
  • At least 2 programs provided Monday-Friday with some activities scheduled on nights and weekends
  • Activity Calendar posted with monthly events
  • Outside entertainment comes to the facility to entertain the residents

• Professional Nursing Staff
  • 24/7 Professional nursing care
  • Personalized Care Plans to meet individual needs
  • Unit Dose medication for safe disbursal
  • Daily grooming and hygiene
  • Assistance with daily Activities of Daily Living (ADLs)
  • Certified Nursing Assistants

• Restorative Program
• Restorative plan of care is developed by the guidance from RN & Licensed Therapists
• Instructions carried out by restorative aids and CNAs
• Documentation completed to show progress of individuals
• The activity dept. also has an exercise group daily Monday-Friday

• Social Services
• Provided on a continuing basis to meet emotional, psycho-social and personal needs
• Contact outside services when applicable
• Living Wills, Durable Power of Attorney for Health Care, Durable Power of Attorney, and emergency issues of resuscitation are reviewed upon admission.
• Completes a personal life history shortly after admission
• Available to speak with resident or family member regarding questions that might arise.

• Housekeeping
• Clean resident rooms on a scheduled basis and as needed
• Services provided on a daily basis

• Laundry
• The laundry department operates approximately 10 hours a day
• Processes all washable personal laundry items and linens in-house
• Services provided on a daily basis

• Maintenance
• Facility is completely equipped with fire sprinklers and an up-to-date fire alarm system
• One part-time person keeps the facility in excellent working order.
• Have a backup generator for operation in the case of an emergency

• Business Office
• Business manager has a business degree
• Day to day financials
• Billing
• expenses
• insurance
• payroll
• fiscal records